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Every time I log in, my publisher key has changed

Victoria Nicks fa 12 anys • updated by Andrei Tsitovets fa 12 anys • 3

When I log in to Sharexy to check my stats, I find that everything is zero. (my site is high-traffic, lots of shares) Then, I note that the publisher key has mysteriously changed from the last time I logged in. Twice, I have amended the publisher key to match the one on your site, and I just logged in again to find that it's different again. What is up, and where are my earnings?

Andrei Tsitovets fa 12 anys

Hi Victoria, 

Please note that Sharexy pays for the clicks on the ads on a pay per click basis, if you see no clicks in the stats that means there haven't  been any of your sites' users clicks on sharexy ads. Do you have the ad display turned on?.

As per the publisher key problem, please provide more details - are you using Sharexy plugin? If so, which version? Please provide an url of your website as well and we'll get it fixed for you.


Answer
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Andrei Tsitovets fa 12 anys
Victoria Nicks fa 12 anys

Sharexy plugin version 1.2

I'm not just talking about the clicks, I'm talking about shares. Ad display is on, and I see the ads on my site. The display I'm seeing when I log in is for a different publisher ID than I am using on the site. The website is www.decodedscience.com. Thanks!

Victoria Nicks fa 12 anys

Hi, I never heard back on this - is there an update? 

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